We love getting guest feedback, particularly when it is so kind. Our team is genuinely proud to share one adventurous family’s review of their time travelling with Journeys Within.
Hi Andrea,
Once again we would all like to thank you for the great trip. It was really the vacation of a lifetime, and we will always remember it.
There are so many highlights that it’s hard to go into details.
My son is putting together a video of the trip – I’ll send you the link once he’s finished. In the meantime, I’m attaching one picture from Sapa so that you can see what we look like!!
We wanted to tell you that your organization and staff are simply wonderful. We always felt that we were in good hands, and that all of our needs were looked after.
The simple touches were the most appreciated, i.e. having cold water and cold towels every time we got back to the van; not having to really wait for anything – when you’re on such a tight time schedule this is so important! And, it was all done with a smile!
Your hotel in Siem Reap was also fantastic – you should think of opening more! Again, it was the “small” touches that made all the difference to us – i.e. free soft drinks; free laundry; ability to stay in the rooms on the last day late since our flight was at night. All these things give the traveler a great feeling!
Also, the activities that you planned were perfect for my family – exactly what we were looking for. Many times Alisa and I asked one another what we would do if we didn’t have the trip planned as such? We would get to a place and waste time deciding what to do, and then would probably not pick the places as well as you did.
The quick organization when our flight to Dalat was canceled was also impressive. My kids were so disappointed that we weren’t going there, as they were so looking forward to the canyoning there, but in the end we had a great time in Saigon, and the motorbike tour with Khoa and his staff is definitely one of the highlights for all of us!!
I would like to give a special thanks to Tim, Tien, Khoa & Michelle, Seyha and Sina – they were all great. Also a big thanks to all the drivers!!
If we ever go to Southeast Asia again (and I sure hope we do soon), we will definitely book the trip with you (and do it right this time – not at the last minute).
Again – thanks for everything, and thanks for your patience with the payment. Not all companies would be so trusting, and we really, really appreciate it!!!!
Best regards,
Lorne and Family, 2014