Reference Letter

Waew, my Bangkok director for the past two years recently got married and is moving to Canada with her husband. She asked me to write her a reference letter and as she has been a contributor to the blog I felt that posting her reference letter was a fitting tribute. Good luck Waew, we will miss you!

Dear person thinking about hiring Waew,

Stop thinking and hire her! I know employers are supposed to word these letters so as not to take any risk, but I do not consider endorsing Waew a risk. From day one Waew has been an asset to my company. Her first order of business when we hired her was to tell us that we were paying too much for the space we were in. She proceeded to find a better space for less money and we moved the entire office. This attention to the bottom line, without a sacrifice of service or quality of product has been a theme throughout Waew’s time with us.

Waew truly is a model employee – she takes ownership, she is tireless in her work and she is always happy and positive. Over the last two years Waew has taken our Thailand operation from an office to a family. Her relationship with guides and suppliers got our guests incredible service as well as excellent deals. It was these personal relationships that really made the operation so successful and Waew was able to develop them naturally, bringing the rest of the company in as she went, so ultimately benifitting all of us.

In terms of reliability, you can consider this, Waew never let me go to voicemail. Whether it was seven in the morning or 10 at night Waew always answered her phone and helped me solve any and all problems. In fact, on New Years Eve at 1130pm at night a guest had a question and called Waew, she answered and solved the problem – going above and beyond just comes naturally to her.

If all this hippy-dippy admiration isn’t enough, then the hard facts are that our Bangkok operations doubled in sales with Waew at the helm and our net income rose by a large percent, she truly took our operations to the next level.

To end, I think Waew exemplifies Thailand – full of energy and life, hardworking and loyal and just a pleasure to be with. I can’t help but think that in the dead of winter, in an office in Canada, a little bit of Thailand would go a long way.

I consider myself lucky to have had Waew as part of my team and if I had, or was able to start, a Canada office, I’d like to think that you wouldn’t even be getting this amazing opportunity.

Sincerely,

Andrea